We are pleased to announce that the UK Customer Service Excellence Awards will be returning for its second year. This unique event focuses on purely customer service in the insurance and broker markets, benchmarking success, innovation and positive business change for the customer. The judging panel is made up of some of the UKs leading customer service experts who demand very high expectations meaning this is a very prestigious accolade to win.

When choosing insurance, customers now have more options than ever before, and they want firm assurance that the company they choose puts the customer first and at the heart of their product offering. The Customer Service Excellence Awards offers you the opportunity to achieve a seal of approval and make your company the preferred customer choice. This accreditation rewards your hard work and ongoing attention to detail, proudly positioning your company as a leader within the market and gives you the opportunity to tell the world you are the best! The award categories have been designed to allow you to showcase all areas of customer service, whether thats your call centre, your claims staff, your charitable work, how you go the extra mile in all aspects of customer service as well as many more customer-centric categories, there is something for everyone!